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Selecting a Business Location

Although the virtual world facilitates the exchange of information and knowledge - and these linkages are so important in this day and age - it is recognised that there is something dynamic that happens when businesses in an industry are co-located in a region. The 'Pacific Corridor' is an area of Sydney that stretches from North Sydney through to Chatswood, across to Epping and south to the Parramatta River. Within this area there seems to be a strong grouping of companies in the ICT (information and communication and technologies) and bio-medical (pharmaceutical, bio-technology, bio-medical and medical device / instrument) industries. Your company has been recognised as part of the supply chain in one of these industries - and this includes service providers and professional services that support these industries.

As a senior executive in your company we would appreciate you completing this survey about the attributes which you consider are important in locating your company. Even if you are not the decision-maker for locating your company please answer as if you are.

We want to understand what you consider to be the Most Important and Least Important attributes if you were selecting a business location.

To do that we have 21 questions which we would like you to answer. It may seem as though the questions are repetitive, but each group is slightly different and we need you to answer every question for the survey to work.

There are no right or wrong answers. It is your opinion that is important.

This survey represents the second phase of a one year study jointly conducted by Macquarie Graduate School of Management (MGSM), in partnership with the Department of State and Regional Development (DSRD) and the Australian Business Foundation. This project aims to identify the advantages and disadvantages in locating in the ‘Pacific Corridor’ in order to contribute to the current understanding of this region. In the first half of 2009 a report will be available for all participants on the results of this study. Current work on this study is available at www.mgsm.edu.au/pc

All answers will be confidential and only be used in an amalgamated form.

Your name and company details will be kept confidential and withheld from any report or presentations. Your answers will be used in an amalgamated format to help understand the relative importance of attributes for businesses that are located in the 'Pacific Corridor'. It is your decision whether to participate in this survey. By completing this questionnaire, it is assumed that you have consented to provide the requested information.

This should take about 5-10 minutes to complete. Thank you for your participation.

The ethical aspects of this study have been approved by the Macquarie University Ethics Review Committee (Human Research). If you have any complaints or reservations about any ethical aspect of your participation in this research, you may contact the Committee through the Research Ethics Officer (telephone [02] 9850 7854, fax [02] 9850 8799, email: ethics@vc.mq.edu.au). Any complaint you make will be treated in confidence and investigated, and you will be informed of the outcome.

In a business most decision-makers choose between alternative options by comparing or evaluating attributes at a high level. In deciding the 'best location' for a business there are many attributes to consider. In this survey we ask you to assess the relative importance of different attributes that are important in deciding where to locate your business.

Descriptions for all 21 attributes are provided below. Please keep them in mind for the rest of this survey.

Attribute

Definition

Access to accommodation Location provides access to appropriate accommodation for clients, customers and (interstate / international) staff
Access to airport Location provides good access to the airport
Access to business services Location has essential business services close by
Access to clients / customers Location provides good access to clients / customers
Access to major road networks Location provides good access to major road networks
Access to markets Location enhances our capability to access markets
Access to parking Location provides access to parking for staff, clients and customers
Access to research and educational institutions Location provides opportunity to partner with research and educational institutions (e.g., CSIRO, university, TAFE etc.)
Access to suppliers Location provides good access to suppliers
Attractive environment Location has an attractive environment
Cafes and restaurants Location has cafes and restaurants close by
Close proximity to Sydney CBD Location provides close proximity to Sydney CBD
Cheaper location Location is cheaper when all costs are considered
Easy access to work by car Location provides easy access to work by car
High speed broadband Location provides access to high speed broadband
Increased interaction with businesses in our industry Location has increased our interaction with businesses within our industry
Location close to businesses in other industries Locating close to businesses from other industries is important
Opportunity to expand Location provides the opportunity to expand our business
Prestigious location Location is prestigious
Reliable public transport Location has reliable public transport
Source of employees Location provides a good source of employees

Sample answer:

Please select one Most Important and one Least Important attribute in each set:

  On this side you indicate what you think to be the MOST IMPORTANT attribute of this group
SELECT ONLY ONE
Arrow
  On this side you indicate what you think to be the LEAST IMPORTANT attribute of this group
SELECT ONLY ONE
Arrow
  Which attribute matters MOST for your business?
(select ONLY ONE)

Attributes

Which attribute matters LEAST for your business?
(select ONLY ONE)
Sample answer Access to suppliers
Location close to businesses in other industries
Opportunity to expand
Access to airport
Access to parking

In this example "Access to suppliers" was considered to be the Most Important attribute while "Access to airport" was the Least Important attribute of the group for locating your business. If you are not sure of an attribute's description hold your cursor over the attribute's name and the description will appear.

Each group is slightly different - we want to understand what attributes you think are important in locating your business.

We need all 21 questions answered for the survey to work.
Thank you.

By completing this survey you are giving consent to have your responses used in an amalgamated format in reports and presentation resulting from this research. Your name and company details will be kept confidential and withheld from any report or presentations.

You are now ready to commence the survey.

  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q1. Access to suppliers
Location close to businesses in other industries
Opportunity to expand
Access to airport
Access to parking
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q2. Cheaper location
Opportunity to expand
High speed broadband
Access to accommodation
Easy access to work by car
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q3. Increased interaction with businesses in our industry
High speed broadband
Cafes and restaurants
Access to parking
Prestigious location
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q4. Location close to businesses in other industries
Cafes and restaurants
Reliable public transport
Easy access to work by car
Close proximity to Sydney CBD
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q5. Opportunity to expand
Reliable public transport
Access to business services
Prestigious location
Access to major road networks
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q6. High speed broadband
Access to business services
Access to airport
Close proximity to Sydney CBD
Access to markets
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q7. Cafes and restaurants
Access to airport
Access to accommodation
Access to major road networks
Attractive environment
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q8. Reliable public transport
Access to accommodation
Access to parking
Access to markets
Access to research and educational institutions
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q9. Access to business services
Access to parking
Easy access to work by car
Attractive environment
Access to clients / customers
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q10. Access to airport
Easy access to work by car
Prestigious location
Access to research and educational institutions
Source of employees
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q11. Access to accommodation
Prestigious location
Close proximity to Sydney CBD
Access to clients / customers
Access to suppliers
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q12. Access to parking
Close proximity to Sydney CBD
Access to major road networks
Source of employees
Cheaper location
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q13. Easy access to work by car
Access to major road networks
Access to markets
Access to suppliers
Increased interaction with businesses in our industry
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q14. Prestigious location
Access to markets
Attractive environment
Cheaper location
Location close to businesses in other industries
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q15. Close proximity to Sydney CBD
Attractive environment
Access to research and educational institutions
Increased interaction with businesses in our industry
Opportunity to expand
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q16. Access to major road networks
Access to research and educational institutions
Access to clients / customers
Location close to businesses in other industries
High speed broadband
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q17. Access to markets
Access to clients / customers
Source of employees
Opportunity to expand
Cafes and restaurants
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q18. Attractive environment
Source of employees
Access to suppliers
High speed broadband
Reliable public transport
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q19. Access to research and educational institutions
Access to suppliers
Cheaper location
Cafes and restaurants
Access to business services
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q20. Access to clients / customers
Cheaper location
Increased interaction with businesses in our industry
Reliable public transport
Access to airport
  Which attribute matters MOST?

Attributes

Which attribute matters LEAST?
Q21. Source of employees
Increased interaction with businesses in our industry
Location close to businesses in other industries
Access to business services
Access to accommodation

A few questions about you and your business:

A. Please indicate your primary job function

Other (please specify

B. Please indicate the industry your firm is in:

ICT (Information & communication technologies) tick all that apply:
Manufacturing
Wholesale Trade
Information media & telecommunications
Computer design & related services
Electronic & precision equipment repair & maintenance
Other (please explain)

Bio-medical tick all that apply:
Pharmaceutical
Bio-technology
Bio-medical
Medical devices / instruments
Other (please explain)

Main business activities

Other industry (please explain)

Industry Association (please describe)

C. Please indicate the nature of your firm's investment in the region (please select all that apply):

Headquarters for a multi-national enterprise (MNE)
Part of a larger multi-national (e.g., local subsidiary)
Australian Company
Australian Sole Trader or Partnership
Government entity
Other (please explain)

Map of Pacific Corridor

D. On the map above, the black line indicates the boundary of the Pacific Corridor. Was your firm originally established in this region?

If No, where was it originally located?

E. How long has your firm been located in the Pacific Corridor?

F. Please indicate the approximate number of full-time equivalent employees (FTEE) in your company in:

Pacific Corridor Australia

End of Survey